| Shipping information
All orders received in the Sandpoint General Store are fulfilled within two business days of receipt. Fulfillment days are every Monday, Wednesday and Friday; orders received by 10 a.m. Pacific Time on a fulfillment day will be sent out same day. Orders received at other times will be sent on the next fulfillment day.
A fee for shipping, calculated on actual weight of product, plus a $2 handling fee will be added to and shown on your order during checkout.
Orders ship U.S. mail or United Postal Service from our offices in Sandpoint, Idaho. You will be able to select your preferred method of shipment when you make your order. The time for shipment will depend upon the method you choose; UPS ground will normally take three to five days for delivery.
Customer service
If you have problems with your order for any reason, please contact us promptly.
Via e-mail: Click to use our webform.
By phone: 208-263-3573
Our office hours are 8:00 a.m. 5:00 p.m. Pacific Time, Monday through Friday.
Prefer to order offline?
If you prefer not to order online, you may telephone your order to us at 208-263-3573 or 800-880-3573. We can take phone orders from 8 a.m. - 5 p.m. Pacific Time.
About us
SandpointOnline.com and the Sandpoint General Store are produced by Keokee Co. Publishing, Inc. We’ve been in business in Sandpoint, Idaho since May 1, 1990. We also publish Sandpoint Magazine and regional books, and provide web design, print design and publishing services for hire. You can learn more about the creative services we provide at www.keokee.com.
Keokee Co. Publishing, Inc.
PO Box 722
405 Church Street
Sandpoint, ID 83864
208-263-3573
Or contact us by webform
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